Terms & Conditions

Introduction

Welcome to TG Creations Global (“we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website (www.tgcreationsglobal.com), products, and services.

Our website provides a platform for purchasing handcrafted products, fashion accessories, and customized items. By using our services, you agree to comply with these Terms.

02

Acceptance of Terms

By accessing our website, creating an account, or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our website or services. Continued use of our services constitutes acceptance of these Terms and any modifications thereto.

Note: These Terms form a legally binding agreement between you and TG Creations Global.
03

User Accounts

To access certain features of our website, you may be required to create a user account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Not share your account with any third party
• Update your information as needed to keep it accurate

You are solely responsible for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately.

04

Intellectual Property Rights

All content on our website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of TG Creations Global or its content suppliers and is protected by Indian and international copyright laws.

The compilation of all content on this site is the exclusive property of TG Creations Global and is protected by Indian copyright laws.

• You may not reproduce, distribute, modify, create derivative works of, publicly display, or in any way exploit any of the content on our website without our prior written consent.
• All trademarks, service marks, and logos used on our website are the trademarks or service marks of their respective owners.

05

User Conduct & Responsibilities

As a user of our website, you agree to:

• Use our services only for lawful purposes
• Not engage in any activity that disrupts or interferes with our website or services
• Comply with all applicable laws, statutes, and regulations
• Provide accurate information when making purchases
• Use our services in a manner consistent with these Terms

You are solely responsible for all data, text, or other content that you upload, post, or store on our website (“User Content”).

06

Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Copying, distributing, or disclosing any content in violation of third-party rights
• Using our services for any illegal or unauthorized purpose
• Attempting to access, search, or meta-search our website with any engine, software, tool, agent, device, or mechanism other than our provided search agents
• Transmitting any viruses, bugs, or other harmful code
• Collecting or storing personal data about other users
• Interfering with or disrupting our servers or networks
• Impersonating any person or entity
• Engaging in any form of advertising or solicitation without our prior written consent

Violation of any of these prohibitions may result in immediate termination of your access to our services.

07

Orders & Payments

When you place an order through our website, you are making an offer to purchase the selected products. We reserve the right to accept or reject your order for any reason.

Payment must be made at the time of order placement. We accept various payment methods, including:

• Credit and debit cards (Visa, MasterCard, etc.)
• Net banking
• UPI payments
• Cash on Delivery (for eligible orders)

Payment Security: All payment information is processed securely through our payment gateway partners. We do not store your payment details on our servers.

By submitting your payment information, you represent and warrant that you are authorized to use the payment method provided.

08

Shipping & Delivery

Our shipping and delivery policies are governed by our separate Shipping Policy. By making a purchase, you agree to comply with our shipping terms, including:

• Processing times of 1-2 business days
• Delivery estimates based on your location
• Shipping costs as calculated at checkout
• Delivery to the address provided at the time of order

We are not responsible for any delays caused by our shipping partners or circumstances beyond our control.

09

Termination

We may terminate or suspend your account and access to our services at our sole discretion, without notice, for any reason, including but not limited to:

• Violation of these Terms
• Engaging in prohibited activities
• Fraudulent or illegal conduct
• Non-payment for products ordered
• Any other reason we deem appropriate

Upon termination, all rights to use our services will immediately cease. We are not liable to you or any third party for any termination of your access to our services.

You may delete your account at any time by contacting us. However, we may retain certain information as required by law or for legitimate business purposes.

10

Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis. To the fullest extent permissible by law, we disclaim all warranties, express or implied, including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Title
• Accuracy, completeness, or usefulness of any information on our website

We do not warrant that our website will be uninterrupted, secure, or error-free. We are not responsible for any harm resulting from your use of our website or services.

11

Indemnification

You agree to indemnify, defend, and hold harmless TG Creations Global and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney’s fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party right, including without limitation any copyright, property, or privacy right
• Any claim that your User Content caused damage to a third party

12

Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any disputes arising from or relating to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Delhi, India.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

17

Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Emailtgcreations.global@gmail.com

Phone+91 81785 59473

Registered Address55-B Guru Angad Nagar, Ext. Laxmi Nagar, Delhi — 110092

Have Questions?

Our customer support team is available Monday to Saturday, 10 AM to 6 PM IST. We respond within 7 working days.

Contact Support